Did Steve Jobs Really Die?

I was listening to my iPod when I read the news of Steve Jobs passing earlier today due to pancreatic cancer.  It rocked me, at the sad loss to his family and the company he’d built over 30 years of his 56 years of life.

But Did Steve Really Die?

I’m not trying to be glib about such a sad event in history, but I am serious with my belief that Steve lives on because of the incredible legacy he has left to the world with his creations.  Steve not only placed his very own special mark on the Apple company that is now a world-wide household name, his legend will continue for generations ahead.

At age 21, he started Apple with two colleagues from his parents garage with minimal start up capital.  They dreamed big, then made those dreams a reality. A business rollercoaster unfolded, with mistakes made and disputes unravelling a power struggle that forced Steve out of the company in 1985.  Never being one to be held back, Steve forged forward developing the animation studio Pixar that he acquired, and in 1997 returned to Apple, completely turning around the then struggling company, boosting its value off the charts.

The resurgence of Apple under Steve Job’s vision and management saw it become the USA’s most successful company with more cash than the US government, but it is the innovation that has completely revolutionised the computer world that resonates most.

Steve understood very well the impact of succession, continuity and legacy.  He has exited from Apple twice.  The first time proved to almost be the company’s demise, but the second time around, he’d learned the lessons and this time he built it for continuity. He knew how to boost his business by reaching for the stars, but also how to inspire a team to follow on and implement to make it all a reality.  I say that Steve lives on through his legacy, as he will go down in history as having been an inspiration to all entrepreneurs with a dream and as having had a lasting profound impact on society for decades to come.

My team “The Exit Experts” send our most sincere and heart-felt condolences to Steve’s wife and 4 children whose loss must seem indescribable right now.  Steve’s body may rest in peace, but his legacy continues on.

The Ultimate Succession Plan

For me Steve has become the guidepost for what I would term the ultimate ideal business ’continuity strategy’, because there aren’t too many phenomenal leaders that can leave their post without so much as a hint of financial hitch in sight like Steve has.

What are you doing today that will build your business legacy so it can continue on well after you exit?

Here’s to your successful business exit!

Leigh Riley

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FREE Webinar: What Levers Can You Control To Increase Your Business Valuation? (Part 3)

How can You Boost Your Business Valuation?

Increase Your Business Acquisition Attractiveness by:

  • Developing a market presence that is desired by potential buyers
  • Obtain critical mass with demonstrated consistent growth across niches
  • Maintain higher margins than your competitors
  • Add value with a management team and systems
  • Create effective planning that aligns your business motives with your employee’s actions

A team of business succession strategists working together to develop business plans

If you haven’t already done so, make sure you register yourself to attend the FREE Webinar I’m running so you can learn all you need to know about how to BOOST your Business Valuation.  I’ll be interviewing Business Valuation Guru, Sean Hutchinson live from San Francisco. Sean excels in explaining the levers you can control to increase your business valuation and I’m very certain you will learn a lot from listening to him. Register for

Date: Thursday 8th September, 2011
Time: 11.30am
Register Now for the FREE webinar at http://yourbusinesssuccession.com/bizval-webinar1.php

You can’t afford to miss this opportunity to learn all you can about how to BOOST your business profits and valuation.

Here’s to Your Profitable Business Exit!

Leigh Riley

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Think Like a Buyer when You Sell, and Profit!

When a Wall Street capital markets guru from New York directly quotes what I have to say as a Succession Strategist, it’s time to pay attention, sit up and listen.   I can almost hear you thinking “I have no intentions of exiting my business for some time, so I don’t need to worry about exit planning yet”;  Sound familiar?   But Here’s why:

1. Taking notice to understand what a business buyer wants is the key to understanding how to position your business so that it can be sold any time, at a premium price through just about any circumstances.

2. These days, business buyers are getting smarter and already have the end in mind before they buy. That means they want to know you have an exit strategy in place before they buy, because one day they will want to release their capital quickly and easily too.

3. Financiers just aren’t lending on business acquisitions the way they used to before the Global Financial Crisis (GFC).  These days they also want to see there is a clearly defined exit strategy before they’ll loan to buyers wishing to purchase a business.  So you better get your business in order if you plan to sell it some time in future.

Man thinking like a buyer before implementing his succession plan

This all adds up to one very important point for you.  If you’re not prepared with an exit strategy for your business, you’re virtually not in the game as a possibility to be sold.  If you hope to profit from the business asset you’ve built, an Exit Strategy is a ‘must have’.

You will never know when, why or how you’ll leave your business.  I only know that you will definitely leave it, even if they end up carrying you out in a box.  If you would like to control the circumstances to your benefit and profit, take action today!  Implement your business exit strategy today.

Here’s to Your Profitable Exit Strategy!

Leigh Riley

(You can see the Wall Street Capital markets guru’s blog at  http://weybenjamin.wordpress.com/)

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Belt Up, Because Your Business is in for Quite a Ride

The Future

At a recent presentation given by futurist, Morris Miselowski (Business man, dynamic speaker, entrepreneur, academic, prison chaplain, welfare counsellor, media personality and futurist guru), the audience was astounded by his vision for the future of technology and its effects on business. Most people around me expressed opinions which ranged from dismay and excitement through to some being totally shocked and aghast by the extreme innovation and change about to unfold.

During the presentation, Miselowski outlined just some of the changes that will occur in 2020:

  • We will have moved forward 100 technological years
  • Average job tenure will be 2.4 years
  • 1/4 workers will be working remotely or virtually
  • 60% of tasks and jobs performed have not yet been invented
  • Our growing healthcare industry will service our ageing population as we strive for quality of life as we routinely live to 100 years of age and beyond
  • Expect to see a growing number of Genetic Counsellors, Stem Cell Researches and Custom Implant Organ designers jobs being advertised
  • Baby Boomers will be hiring retirement coaches and counsellor, financial advisors and wealth experts to advise them on how to maximise their post work lives.
  • Digital professional will be another sought after industry due to online worlds.

Futuristic workplace in the year 2020

Change or Die

Whatever the consensus or feelings, the message was very clear. Either move with the times and shift your business focus to be aligned with the new innovations or you and your business will be out of the race. With 20 years of change already squeezed into the past 2 years, Miselowski cautioned business owners to brace and prepare, for the next 10 years will unfold a whole century of change during that time. Now that’s enough change to surpass author Alvin Toffler’s predictions in the 1970 book titled “Future Shock”.

Future Shock

Whether your perspective to change, tends toward abhorrence or enthusiasm, there is no time to lose. Navigating your business through will require you to sharpen your business skills and optimise your business performance to capitalise through impending change. Couple this reality with surfing through the Tsunami wave of businesses about to change hands, there is no doubt there will be fall out.  Only those that team vision, with the ability to adapt will be in a position to capitalise. You are going to want a robust support team. Business Coaching with the end in mind will likely be one of the only ways you’ll achieve your goals.

Your Business Life Raft is Your Business Succession Support Team

You’ll want to demand an up-to-date succession plan. Necessity dictates your strategy to handle your eventual business exit must include provision for planned and unplanned exit circumstances. But it must also incorporate the array of strategies to unleash operational business opportunities and uncover pitfalls that could impact the lifeline of your business, it’s value and continuity. Ultimately it will affect your family and personal financial security.

Take Action today

Get started by Downloading your free chapters from the ”Your Business Succession” book.

Here’s to your successful future business exit strategy!

Leigh Riley

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I’m back from USA, and qualified CEPA from University of Chicago, IL

So if you’ve been signed onto my blogs recently, you’d be aware that I’ve been in the USA learning all that I can about the latest exit planning strategies at an MBA style intensive program run at the University of Chicago. I’m pleased to report that I passed the exam which means I’m now able to put more letters after my name as a qualified CEPA®, but the best bit was that I learned a lot, and I met a lot of great people too. I’ve also been indoctinated into the Institute of Exit Planners.

Surprisingly, there are not a lot of people in the world specialising in Succession Planning, and at the risk of sounding a bit precious, I’m kind of one of a very unique group in the world. In Australia, that group is especially unique and tiny, because there are only four Aussies with this qualification, and three of them were at the training with me. What does that mean for you? Well it’s something to be aware of when you seek out your succession support, because there may be some people posing as professionals in the area of succession planning, but if they aren’t formally qualified, you’d have to wonder how good their services and advice will be to you.

There is a lot to consider with your business exit plan, and the statistics are not good for Aussies, who have so often failed to plan for the important succession event that will inevitably happen in their business.

If you need to know what to do to get started, download some free chapters from my book: Your Business Succession and sign up for my regular blog to receive lots of helpful and handy business exit planning tips.

Here’s to your Profitable Exit Strategy!

Leigh Riley M Bus, Certified Exit Planning Advisor® (CEPA®), DFP, Cert IV A & WT
Consultant Business Succession Strategist, Author, Speaker, Trainer

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Want to Beat the Adverse Business Succession Statistics? FREE Webinar offer to learn how!

Businesses: 6% Will Close Without Selling (ATO)

In Australia, that equates to about 120,000 businesses a year that do not sell, with owners simply closing their doors.  Alarmingly, this statistic is rising due to the large amount of businesses that are not adequately prepared for the issues they will face when the time comes to leave.  They haven’t built their business as a valuable asset with a Business Selling Strategy.  Escaping these statistics is easier than you may think.

75% Have No Succession Plan

The 3 top reasons business owners like yourself state as why they haven’t implemented a formal exit strategy is because

  • they’re so busy working ‘in’ their business, they’ve failed to take stock and spend time working ‘on’ their business;
  • they think it’s too hard and allow seemingly more pressing everyday tasks to take priority, ultimately losing focus of the big picture for their business with a business selling strategy;
  • they don’t see the immediate need, particularly if they feel it will be some years before they wish to retire from their business

The Number of Business Owner’s that will Leave Due to Unplanned Circumstances is 51%

Business owners always believe they will choose the time when they will leave…..but in doing so, they lose control when they overlook the 6 Succession Triggers and fail to understand that only 2 of these can be controlled.  The other 4 exit triggers will adversely affect them, impacting heavily on their financial outcome when they exit from their business.  It doesn’t have to be that way.

How Do You Escape and Overcome the Succession Statistics?

I can’t cover all the ways for you here in a short blog post, but I can share a lot more techniques in the books, and also in a FREE Webinar.  If you are serious about your business direction, have a goal for the way you see it developing as a valuable asset that you can one day sell, you can’t afford to miss the opportunity.  Sign up for the FREE Webinar to learn how! You can do this by emailing your interest to my office at support@ybsprofits.com  or  call 1300 499 225 or (03) 9584 5099 to book your place. The session will be on 21 June 2011 and they will run in two timeslots, 2pm or 7pm for 45 minutes each.

Here’s to Your Profitable Exit Strategy!

Leigh Riley

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Ten Reasons Why You Want to Think Like a Buyer When You Sell (Part Three)

I’m blogging to you from New York City and about to reveal the last 3 important reasons to think like a buyer when you sell your business. These are the points I emphasized to the editor of Inc Magazine (USA) when I was asked to list the things a buyer should look for when buying a business (these follow on from the previous two blogs)

scenes form new york city columbus circle in manhattan

Scenes form New York City: Columbus Circle in Manhattan

8.Systems and Processes

Buyers will want to check out the way your business operates as this will provide an indication of efficiencies. If it is a turnkey operation that anyone can run; and there are established, up to date training manuals, and all staff clear about their role in the business, buyers will pay a premium for that, so it makes sense to ensure you provide this if you are to profit the way you had hoped when you leave your business. If not, be prepared to have a buyer beat you down on price.

9.Leases, Plant, Equipment and; Machinery

Terms and life of leases of your business operation are essential so buyers will scrutinize these carefully. You want to make sure there are reasonable and long term leases in place to protect the continuity of the business operation. Operational equipment must be in good order, or else a buyer will be turned off believing they may be burdened with the need to inject immediate capital to upgrade for future efficiency of the business. Tired equipment, plant and machinery can be a massive drain on profitability, so sort it out before you sell, otherwise you can expect this to be reasoning to beat down your business price.

10.Exit Planning Prospects for the future

I know you’re thinking “why would it be important to a buyer to consider their exit strategy on a business they’re about to buy and probably not planning on leaving for some time?” It’s good question, but definitely don’t discount it because buyers today are thinking to start with the end in mind. That’s because the informed buyers knows one day they will want to also sell for a maximum price. The informed buyer also knows they may not always choose when they leave because unplanned events such as dispute, divorce, disability and death are a lot more common than is thought. You can help by thinking about the exit options for them, and one way to demonstrate this is to have your own exit strategy clearly mapped out. Financiers are now also asking for this information before they lend money on the acquisitions, so it really is in your interests to have this sorted out before you sell. On top of that, it will help you because what if circumstances force you out unexpectedly? Is this a business you are going to be able to off load quickly if you need to, and at a price that is satisfactory to you. If it’s a business that requires special interest or skills, you better start thinking about it now, before you sell, so you don’t get caught out and left strapped for cash.

You can read a lot more about these points I make in the book “Your Business Succession, how to enter, execute and exit your business for maximum cash flow and profit”

Here’s to Your Profitable Business Exit!

Leigh Riley

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Medical Practice Case Study #2 – Continuity Strategy For Remote Locations…

Medical Practice case Study #2
Weakness 5 Failing to recognise the economic factors affecting Your Practice
The way that the market place will view your Practice value may change in line with trends and needs that you service. Staying abreast of market and patient demand can allow you to update your Practice model, and taking those changes into account will be every bit as important as re-evaluating your Practice value.
Practices operating in country and outback areas, where there is a sparse population, may have fewer potential succession options and eventual buyers. This is because many of the younger GPs are reluctant to set themselves up for what they reckon will be a life of isolation and a lack of social facilities. The loss of essential medical services to our nation’s population will surely mean poorly serviced country areas, with continued rising costs to the health system, as the supply of doctors in those regions shrinks.
CASE STUDY # 2 Continuity Strategy used for a remotely operated Practice
We can learn a lot by considering the strategy that one GP named Dr Richard had implemented, to overcome the burden of the difficulties involved in being remotely located. Dr Richard took it upon himself to sponsor a talented student named Ian from his community through medical school. This student, having strong family ties to the local area, was more likely than most others to want to return to the region if he could be assured of career prospects there. Dr Richard seized the opportunity to build his succession plan, and secured an agreement with Ian to join his Practice, after all the required qualifications and training had been obtained. Both parties benefited from the agreement, with Ian receiving substantial financial support throughout his study time at medical school, and with Dr Richard gaining the assistance and continuity which he required, via a legal commitment plan from Ian to work in his practice.
There is nothing to prevent GPs from any area to develop a similar strategy to assure a potential candidate for their Practice. There are a number of students who will graduate with significant HECS debts who may be equally attracted to the possibility of commencing their career with a clean financial slate.
It is noteworthy that the Australian government has put in place a scholarship program available for medical students, to encourage more GPs in regional areas.
The Bonded Medical Places (BMP) Scheme allows up to 6 00 students to receive HECS reimbursements, in exchange for a commitment requiring them to work in districts where there are shortages of general practitioners. They must do so for a minimum of six years after gaining the general practitioner fellowship.
In addition, the Medical Rural Bonded Scholarship (MRBS) enables up to 1 00 students who are prepared to commit themselves to working in rural locations for a minimum of six consecutive years, after completing fellowship studies as general practitioners, to receive (from 2 01 0) $24,2 07 per annum, tax-free, and indexed annually, while they study.
To understand the full details of these scholarships, go to the website at:
http://www.health.gov.au/internet/main/publishing.nsf/Content/D65FB9AE1592BA45CA25774A0007

The cost of failing to identify the economic factors that affect your practice:

Your practice valuation may change in line with economic trends, the needs of the community that you service, and the general perception of the value of your service to its community.

Staying abreast of market and patient demand can allow you to update your practice model, and taking those changes into account will be every bit as important as re-evaluating your practice value when seeking a buyer for your practice succession.

Practices operating in country and outback areas may have fewer potential succession options and eventual buyers, because many younger or up and coming GPs are reluctant to set themselves up for what they believe will be a life of isolation and a lack of social facilities frequently experienced in country areas. This results in multiple forms of loss – to the medical practitioner who is keen to sell the practice for a a fair profit, and to the communities of our nation’s country areas, due to the loss of essential medical services. With continued rising costs to the health system, the supply of doctors in remote regions slowly shrinks.

There are however win-win solutions that could help to turn around this dilemma…

Practice succession strategy for a country GP

CASE STUDY #2  – Practice succession strategy for a country GP

Dr Richard, a GP in a small country community, implemented a well constructed succession plan to overcome the difficulties he faced in selling a remotely located general practice. Here are the main features of his continuity strategy:

  1. Dr Richard sponsored Ian, a talented student from his community, through medical school.
  2. Ian, having strong family ties to the local area, was more likely than most to want to return to the region if he could be assured of career prospects there.
  3. Dr Richard seized the opportunity to build his succession plan, and secured an agreement with Ian to join his practice as soon as Ian was fully qualified.
  4. Both parties benefited from the agreement, with Ian receiving substantial financial support during his studies at medical school, and with Dr Richard gaining the assistance and continuity which he required, via a legal commitment from Ian to work in the practice.

There is nothing to prevent GPs in any location from developing a similar strategy to assure a potential candidate for their practice. Many Medical students will graduate with significant HECS debts, so may be attracted to the possibility of commencing their career with a clean financial slate, by accepting a similar arrangement as offered by Dr Richard to Ian.

Government incentives that may assist your practice succession

The Australian Government has instituted a scholarship program for medical students with the specific purpose of encouraging more GPs to practice in regional areas.

The Bonded Medical Places (BMP) Scheme allows up to 600 students to receive HECS reimbursements, in exchange for a commitment to work in districts where there are shortages of general practitioners. They must do so for a minimum of six years after gaining the general practitioner fellowship.

In addition, the Medical Rural Bonded Scholarship (MRBS) enables up to 100 students who are prepared to commit themselves to working in rural locations for a minimum of six consecutive years, after completing fellowship studies as general practitioners, to receive (from 2010) $24,207 per annum, tax-free, and indexed annually, while they study.

You can read more about the details of these scholarships my latest book, “Your Practice Succession: How to Leave a Legacy and Reap the Rewards of a Lifetime of Service to Your Community”

How prepared are you to exit your practice with maximum cash flow and profits?

Take the FREE quiz and find out!

FREE Practice Exit Quiz - How prepared are you to exit your practice with maximum cash flow and profits?

To Your Profitable Practice Exit,
Leigh Riley

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Why You Want To Communicate Your Business Exit Plan To Your Family Right From The Start

Case study 10
Error #3: Poorly Communicated Succession Plans Cause Dispute and Business Failure
A common error of judgement by business owners is that they attempt to shoulder the decision-making process of succession all alone. Dividing a business in a family situation can be one of the hardest decisions of all, particularly if the main asset you hold is your business and you have one or more competing children hoping to eventually take control.
As the business owner, it is more than likely your right to ultimately distribute and hand over the business in a way that you feel is most appropriate.
However, if an amicable outcome with business continuity and maintained relationships are important to you, a wise strategy is to involve and communicate your intentions to gain feedback and acceptance from the main involved stakeholders. When you fail to communicate with all involved, the outcome could be a disaster for the business, resulting in financial disappointment and relationship breakdown for all the interested parties.
Let’s now consider case # 10 of the business owner.
CASE STUDY # 10
Effects of family disputes after succession leading to dissolution without a sale
In this family business situation the owner, Stuart, was a father with three children. His eldest child, Tim, had worked in the business all his life and had contributed significantly to building the business value. When Stuart died, leaving an equal share of the business to all three children, Tim felt short changed because he had made this business his life’s work.
The business had insufficient borrowing capacity and Tim could not afford to buy out his other siblings when they insisted on liquidating the asset, thereby forcing the sale of the business. Tim contested the will, insisting he deserved more than one-third.
Unfortunately, the business sat closed and abandoned as a lengthy and costly lawsuit ensued over two years. The result was irreconcilable family breakdown and decline in the business value due to loss of income and clientele.
To add insult to injury, an opportunistic competitor established a similar business across the road, effectively gaining all of the business clientele.
This situation could have been saved and all parties’ interests could have been protected if only Stuart had chosen to communicate with Tim about his desire to leave the business in equal shares to him and his siblings.
Tim could have expressed his love and desire to one day own the business, which would have provided the opportunity for them to seek advice about how to structure it so that Tim could take over without his siblings missing out on their share of the inheritance.
There is an easy solution to this problem, which would involve Tim entering an agreement with his father to buy out the business upon certain succession triggers. The agreement could be arranged to provide Tim with full funding by using insurance and vendor finance terms to facilitate the transaction. Full details of the solution strategy options described here are covered in Part 5.
Making known a business owner’s succession intentions when they leave is only part of the communication required within a business to ensure every stakeholder understands their rights and responsibilities. Communicating the exit terms from the start of a business relationship is essential for a fair outcome during times of internal disputes, as you’ll find outlined in the next situational error.

Poorly Communicated Succession Plans Can Lead To Business Failure

One of the biggest mistakes made by business owners when it comes to succession planning is making all the decisions alone. Often the most difficult decision is how to a divide a business in a family situation, particularly if the main asset you hold is your business and you have one or more children competing to eventually take control.

As the business owner, it is more than likely your right to ultimately distribute and hand over the business in the way that you feel is most appropriate.

However, if an amicable outcome with business continuity and harmonious relationships are important to you, then you would be wise to include all the family members involved and communicate your intentions to gain feedback and acceptance from the main stakeholders. If you fail to communicate your intentions accurately with all involved, the outcome could spell disaster for the business, resulting in financial disappointment and relationship breakdown for all the interested parties.

Closed business due to family fighting after failed business succession plan

CASE STUDY – Family disputes after succession cause business closure without a sale

Business owner Stuart was the father of three children. His eldest child, Tim, had worked in the business all his life and had contributed significantly to building the business value. When Stuart died, leaving an equal share of the business to each of his three children, Tim felt short-changed because he had made the business his life’s work.

The business had insufficient borrowing capacity and Tim could not afford to buy out his siblings, who insisted on liquidating the asset, forcing the sale of the business. Tim contested the will, insisting he deserved more than one-third.

Unfortunately, the business remained closed during the lengthy and costly lawsuit that continued for two years, resulting is irreconcilable family breakdown and decline in the business value due to loss of income and clientele.

To add insult to injury, an opportunistic competitor established a similar business across the road, effectively gaining all of the business clientele.

How to prevent family disputes after succession from destroying your legacy

This situation could have been prevented and all parties’ interests could have been protected if only Stuart had chosen to communicate with Tim about his intention of leaving equal shares in the business to each of his children. Tim could have expressed his passion for the business and his desire to one day own the business, which would have provided the opportunity for them both  to seek advice about how to structure it so that Tim could take over without his siblings missing out on their share of the inheritance.Your Business Succession by Leigh Riley

The simple solution to this problem would involve Tim entering an agreement with his father to buy out the business upon certain succession triggers. The agreement could be arranged to provide Tim with full funding by using insurance and vendor finance terms to facilitate the transaction. Full details of the strategy and options for this case study are revealed in Part 5 of my book ‘Your Business Succession: How To Exit Your Business With Maximum Cash Flow and Profits.”

Revealing your succession intentions is only one part of the communication required within a business to ensure every stakeholder understands their rights and responsibilities. Communicating the exit terms from the very start of your business relationship is essential for a fair outcome during times of internal disputes, as you’ll discover in the next case study about situational errors in succession plans.

How prepared are you to exit your business with maximum cash flow and profits?

51% of small business owners in Australia exit before retirement age  in unplanned circumstances. Take the FREE business exit quiz to see how prepared you are to prevent this happening to your business and your family.

How well prepared are you to exit your business with maximum cash flow and profit? Take the quiz and find out!

To Your Profitable Business Exit,
Leigh Riley

 

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Partner Disputes Devalue Business Succession Outcomes

Error #4: Infighting and Disputes Devalue a Thriving Business
Upon making the decision to join forces with fellow colleagues in a business, it is natural that your attention would be focused on all the positives of the union.
The last thing you are likely to have on your mind would be the possibility of an acrimonious separation that could result in you losing part or all of the capital you contributed, as well as being denied the value that you brought to the business from your efforts and contributions.
Let’s face it: if you thought that was a possibility, you would never join. But the reality is that some business relationships do turn sour, and the worst time to attempt to negotiate fair exit terms is during a dispute.
In the next case, you will discover the situational errors made by business partners Andy, Phyllis and Johanna in a professional services firm that lost value due to the infighting and disputes, which resulted in one partner being forced out without her rightful financial entitlements.
CASE STUDY # 11 Effects of infighting and disputes between business owners
A thriving professional services firm’s three partners began to argue among themselves about the business operations and workload. Two of the partners, Andy and Phyllis, felt they were working harder than the other, Johanna, although was all were earning the same pay.
The arguments escalated into a dispute when Andy and Phyllis, being in a relationship, ganged up on Johanna, leading to her unplanned, forced exit. With no formal agreement about succession terms in place, an unreasonable exit payment was offered to Johanna.
Johanna engaged legal representation and a costly legal battle ensued regarding equity value. It resulted in less-than-fair terms for the departing partner after costs. With all parties focused on the dispute, attention diverged from the business operations. The result was a sizeable decline in the practice value. During this disruptive period, some staff left, while others took advantage by slackening off. Many clients left the firm to engage alternative options due to the poor service they were receiving, some following departing staff members, effectively destroying the original value of the firm.
It is cases like this that demonstrate why you must start your business relationships with the end in view, and why you must negotiate the exit terms while everyone involved is in a positive frame of mind.
This is another example of a situation that could have been resolved easily had they started their partnership with a succession plan agreement. The conditions of the agreement would need to include the full financial terms applicable to any partner of the firm exiting under each of the possible succession triggers discussed in Chapter 2 of this book. This would have allowed Johanna the ability to decide whether or not the terms of exit suited her before she committed to entering the business. It would have allowed her the ability to negotiate more favourable terms from the start, which would have saved her from the stress, legal battle and financial loss that eventually resulted.
You can read in detail the actual strategy outlined for the agreement in Part 5.
Next we will consider the events that can force the sale of your business beyond your control, and how vulnerable we are when things are out of our hands

Infighting and Disputes Devalue a Thriving Business

When you decide to join forces with colleagues in a business, your natural response is to focus on all the positives of the union.

The last thing you are likely to have on your mind is the possibility of an acrimonious separation that could result in you losing part or all of the capital you contributed to the business, as well as being denied the value that your efforts contributed.

Let’s face it – if you thought that was a possibility, you would never enter a joint venture, but the reality is that some business relationships do sour, and the worst time to attempt to negotiate fair exit terms is during a dispute.

CASE STUDY – Effects of infighting and disputes among business owners

The situational errors made by business partners Andy, Phyllis and Johanna in a professional services firm caused a tragic loss  of value due to infighting and disputes which resulted in one partner being forced out without her rightful financial entitlements.

A thriving professional services firm’s three partners began to argue among themselves about the business operations and workload. Two of the partners, Andy and Phyllis, felt they were working harder than the other, Johanna, although all were earning the same pay.

partnership-disputes-impact-business-value-at-exit

The arguments escalated into a dispute when Andy and Phyllis, who were romantically involved, ganged up on Johanna, leading to her unplanned, forced exit. With no formal agreement about succession terms in place, an unreasonable exit payment was offered to Johanna.

Johanna engaged legal representation and a costly legal battle ensued regarding equity value. The outcome was less-than-fair terms for the departing partner after costs. With all parties focused on the dispute, attention was diverted from the business operations. The result was a sizable decline in the practice value.

What’s more, during this disruptive period, some staff left, while others took advantage by slackening off. Many clients left the firm to engage alternative options due to the poor service they were receiving, some following departing staff members, effectively destroying the original value of the firm.

Cases like this demonstrate why you want to start your business relationships with the end in view, and why you must negotiate the exit terms while all partners are in a positive frame of mind.

Why Succession Solutions MUST Be Planned At The START of a Business Partnership

This situation could have been resolved easily had they started their partnership with a succession plan agreement. The conditions of the agreement would need to include the full financial terms applicable to any partner of the firm exiting under each of the possible succession triggers identified in Chapter 2 of the book, “Your Business Succession”. This would have allowed Johanna to decide whether or not the terms of exit suited her before she committed to entering the business. She would have had the ability to negotiate more favorable terms from the start, which would have saved her from the stress, legal battle and financial loss that eventuated.

You can read in detail the actual strategy outlined for the agreement in Part 5 of “Your Business Succession”.

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To Your Profitable Business Exit,
Leigh Riley

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Leigh Riley, author of "Your Business Succession", provides strategic, tactical, practical and educational support for business owners who want to exit their business with maximum cash flow and profits. For speaking engagements or Succession Plan Audits contact Leigh here.