In this past week I’ve seen 3 situations where business owners did not take the advice of the specialist engaged to deliver it.  Here is what happened.

Situation One: Involved a company in financial distress; where the business owner simply had no idea how to get out of his situation.  He conveyed his situation to several different advisors and each were adamant in the direction he should take.  The trouble was, the advice from each was so diametrically opposed, it only became more confusing.  In the end he simply chose one to follow, angering the others because each felt they were right.  Time will tell, but it’s looking like his own gut feel was correct.

Situation Two: Involved a successful company that was heavily impacted by the Global Financial Crisis.  Sales had declined by half yet costs remained unchanged, and it was clear the company had to restructure urgently or perish.  Retrenchments were necessary, but the method recommended for this did not sit well with the owner who had a strong and caring relationship with his employees.  He agonised over the decision about how to do it in a way that would meet his own moral code, and in the end went against the advice to do it his way.  The outcome was a tremendous success with the exiting staff actually agreeing to the need to be retrenched, and using his own style has those staff leaving on a friendly note.

Situation Three: Involved a business owner negotiating to sell a family asset that was co-owned by a sibling.  Relations had broken down so significantly, it was almost to the demise of all parties.  Advice had been sought and a plan of action had been agreed, but when the deal was required to settle, the family business owner went with his gut feel rather than taking the advice entirely.  He orderd a change in tact, resulting in a successful outcome for all.

What this tells us is that Experts can only provide you with so much guidance, and their advice will only ever be as good as the information you provide about the situation or problem and the experts own experience.  In some of the cases, the experts involved were put out and even became angry at their client, but their clients were correct to follow their own intuition.

So as a business advisor, you’re probably wondering why I would share with you about cases where the clients were clearly in a better position to decide for themselves ultimately, as it seems a bad advertisement for specialist consultants.  However that is my point entirely.

No specialist is going to be right every time, but you are quite right to consider many alternative views before you make your decision about the matter at hand.  By listening to others in the know, you are learning valuable information formulated from their previous experience and knowledge base.  When you blindly follow advice, there is likely to be more trouble ahead than can handled, so listening, thinking through and weighing up the options for an outcome that sits well with you, is the most effective thing you can do.

Here to Your Profitable Exit!

Leigh Riley

Australian Websites Sales Are Booming, Is Your Business Cashing In?

Australian Internet sales rose to $51 billion (3.6% of GDP) during 2010 and this is rising.  If you’re trying to BOOST the value of your business, that’s a business statistic you simply cannot ignore.  If you haven’t already made an attempt to learn how to ride the web wave, it’s likely your customers or clients could soon be choosing competitors over you, leaving you with that ‘dumped by a wave’ feeling or worse, with a dramatic fall in sales adversely impacting your business valuation.

Ride the Web Wave to Wealth for Your Business

The web wave has been building for a while, but many businesses have been caught out by failing to understand how the internet has enabled a broader trading field with global wide competitors rather than those only in the immediate community.  Some of you may have thought too narrowly and failed to realise your customer base has potentially widened significantly.  Without a strong internet presence you are failing to capitalise on that potential and not boosting your business valuation the way you could be.

If you’ve established a website, you’ve started paddling toward the web wave to wealth and success for your business, but this alone is not enough if your business is to stand out and be found online amongst the trillions of sites already in cyberspace.  You might be surprised to learn that having website prominance in your niche is not just about expensive advertising.  There is a lot you can do to organically lift your search engine ranking and get found.  It just takes a little knowledge with some training to make the difference.

FREE Webinar to Learn How to BOOST Your Website Traffic for Increased Online Sales

I want to help you take every opportunity to BOOST your business valuation and profits however I can.  That’s why I’ve decided to have a FREE Webinar on the topic: How To BOOST Your Business Valuation With Your Website! The FREE webinar will be held this Thursday at two different timeslots, 11:30am and 7:30pm.  I’ll be interviewing special guest and website expert, Karyn Clarke from HubsiteBuilder.com.  During the sessions, Karyn has promised to reveal 6 of her best secrets about how to BOOST your website ranking organically, so you can get your business found and start to make more sales online.

If you’re looking to ride the web wave to wealth and success for your business to BOOST its valuation, you really can’t afford to miss this session with me and Karyn.

Register by clicking here now. Who knows, it could turn out to be the most profitable 45 minutes you spend learning about your business website presence.  Don’t delay because places are limited to just 14 attendees.

Here’s to your BOOSTING Your Business Valuation With Profits From Your Website!

Leigh Riley

Small to Medium sized business (SME’s) often struggle to raise capital for expansion plans, especially since the Global Financial Crisis.  It’s even harder for SME’s to liquidate part of their business when they need cash to fund other activities, which is one of the reasons having an SME is considered risky.

Financiers are more reluctant to loan on SMEs because of the illiquid nature of them.  If Financiers find themselves having to foreclose on the business they’ve loaned funds to that is struggling financially, the last thing they want to do is run the business.  They prefer to liquidate quickly to regain the capital loaned.  This is typically harder to do for SME’s, and that is why more and more Financiers are demanding SME’s have a clear path of succession and a formal exit strategy to enable them to recoup the funds loaned more quickly if the business folds.

But what if my team could show you a way for SME’s to fund capital raising easily and provide a facility to liquidate the business quickly if needed?

That’s exactly what I intend to do in my next Webinar:  “How Smart Entrepreneurs Raise Capital to Grow or Go From Their Business”.

When you register for the Webinar, you’re going to discover some of the most innovative techniques you’ve ever heard about raising capital for your business, and you’re going to see a live case in action to demonstrate how easy it is to raise capital.

You’re going to uncover things like:

• 8 Funding Solutions for Growing or Going
• 2 Proven Legal Methods to Raise Capital in Australia
• How the valuation process is crucial for raising capital for your company, and how being able to raise capital easily can help BOOST your business valuation
• 5 Essentials for Good Capital Raising
• 7 Risk factors you’ll want to overcome to ensure you attract the capital you require
• There’ll be a live case demonstrated to show you how easy it is
• We’re going to make you an offer to get started raising your business capital right away.

The best bit is that it’s totally FREE to attend!  You can join our 45 minute Webinar/Teleseminar by registering here now.

The Capital Raising Webinar/Teleseminar will be held on:

Wednesday 5th October 2011  at 7.30pm

Or

Thursday 6th October 2011 at 11.30am.

If you’re looking to Grow or Go from your business soon, you can’t afford to miss “How Smart Entrepreneurs Raise Capital to Grow or Go From Their Business”

Here’s to your profitable exit strategy with easy capital raising!

Leigh Riley

The Future

At a recent presentation given by futurist, Morris Miselowski (Business man, dynamic speaker, entrepreneur, academic, prison chaplain, welfare counsellor, media personality and futurist guru), the audience was astounded by his vision for the future of technology and its effects on business. Most people around me expressed opinions which ranged from dismay and excitement through to some being totally shocked and aghast by the extreme innovation and change about to unfold.

During the presentation, Miselowski outlined just some of the changes that will occur in 2020:

• We will have moved forward 100 technological years
• Average job tenure will be 2.4 years
• 1/4 workers will be working remotely or virtually
• 60% of tasks and jobs performed have not yet been invented
• Our growing healthcare industry will service our ageing population as we strive for quality of life as we routinely live to 100 years of age and beyond
• Expect to see a growing number of Genetic Counsellors, Stem Cell Researches and Custom Implant Organ designers jobs being advertised
• Baby Boomers will be hiring retirement coaches and counsellor, financial advisors and wealth experts to advise them on how to maximise their post work lives.
• Digital professional will be another sought after industry due to online worlds.

Change or Die

Whatever the consensus or feelings, the message was very clear. Either move with the times and shift your business focus to be aligned with the new innovations or you and your business will be out of the race. With 20 years of change already squeezed into the past 2 years, Miselowski cautioned business owners to brace and prepare, for the next 10 years will unfold a whole century of change during that time. Now that’s enough change to surpass author Alvin Toffler’s predictions in the 1970 book titled “Future Shock”.

Future Shock

Whether your perspective to change, tends toward abhorrence or enthusiasm, there is no time to lose. Navigating your business through will require you to sharpen your business skills and optimise your business performance to capitalise through impending change. Couple this reality with surfing through the Tsunami wave of businesses about to change hands, there is no doubt there will be fall out.  Only those that team vision, with the ability to adapt will be in a position to capitalise. You are going to want a robust support team. Business Coaching with the end in mind will likely be one of the only ways you’ll achieve your goals.

Your Business Life Raft is Your Business Succession Support Team

You’ll want to demand an up-to-date succession plan. Necessity dictates your strategy to handle your eventual business exit must include provision for planned and unplanned exit circumstances. But it must also incorporate the array of strategies to unleash operational business opportunities and uncover pitfalls that could impact the lifeline of your business, it’s value and continuity. Ultimately it will affect your family and personal financial security.

Take Action today

Get started by Downloading your free chapters from the ”Your Business Succession” book.

Here’s to your successful future business exit strategy!

Leigh Riley

I am so excited to report that I successfully passed the Chicago Uni CEPA program which means I am now a fully qualified Certified Exit Planner and indoctrinated into the USA industry body known as CEPA.

Class photo from Chicago Uni – CEPA Program

To reward myself I decided on a quick trip to New York City where i was asked by the editor of Inc Magazine USA to contribute to an article about what buyers should look for when buying a business.  Over the next three blogs, I’m going to tell you everything that I told them, and this is important for you to take notes, because understanding what a buyer looks for when purchasing a business does effect you.  As a seller, you can make sure your business looks exactly like the type of business a buyer would want, and in doing so, your business will become the business that stands out in the crowd, and can command a premium price. That translates to a future set for financial security.

Here’s the first three key points that buyers are looking for:

1. Proven Financial Stability and Profitability

Buyers will want to check the historical performance of your business before they purchase and will verify reports against lodged tax statements.  They want to check out your business debt exposure and understand the debtors (money owed to the business by customers) and creditors (money the business owes to suppliers etc). If buyers are applying for finance to fund the purchase, banks will require this as part of their due diligence before they will approve a loan. If banks won’t lend, buyers may look to you to provide some assistance with Vendor Finance terms or some other financing mechanism, so you’ll need to be prepared for this. Financial data will give buyers a good understanding of how well your business has been managed financially, and enable them to gauge the ability of the business to borrow for expansion and capital improvements. Shrewd Buyers know the past is not always a good measure for the future, so make sure you offer your business plan to indicate a clear direction for the future of your business. 

2. Future Prospects and Forecasts

There are many businesses that have performed well in the past, but the future looks grim for them due to technological advancements or changes in demand and market trends.  You would be wise to provide some evidence of the future market conditions. If you are not sure why this matters, think about what iPods and iTunes have done to CD sales and you may have some idea of how trends can impact heavily on the future financial viability of the business.  Understanding your business future prospects together with a legitimate reason for selling can be a huge bonus in securing a buyer for your business. Take the time to research future prospects for your business so that buyers are secure in avoiding a dead end acquisition.

 3. Client Concentration

Consider where the main income of your business comes from and how much exposure it has to each client.  If your business receives more than 20% of its income from one source or customer, this is risky for the buyer especially if there are no service contract in place to protect the revenue source when you leave.   Everyone knows that when there is a change of management or ownership, there is a possibility of client loss, so take steps to ensure the income your business generates is secured with contracts, and that income sources are sufficiently diversified.  Income sources that are too heavily concentrated in one area, leave you open to the buyer haggling on your business price.

Like I keep saying, you need to think like a buyer when you sell, because it will help you to position yourself for strength and financial reward.

Here’s to your successful exit strategy

Leigh Riley

Next article in series

4 Leadership And Management Challenges That Cause Business Exit Problems

Four business leadership and management challenges have the potential to impact the success of your business profits at all stages of the business cycle, and may have a particularly dramatic impact at the time of exit, depriving you and/or your successors of the result you anticipated from your business succession.

Business succession problems arise from one or more of the five exit strategy weaknesses I identified previously:

1. business strategy weaknesses.
2. structural faults.
3. situational errors.
4. sustainability breakdowns.

Reason # 5, business leadership and management challenges, is the subject of this post.

The 4 business leadership and management challenges that cause business succession problems:

1. Does Your Successor Have the Skills to Keep the Business Operating Profitably? Financial Capacity and Competency – If your potential buyer does not have the financial capacity to buy you out in one lump sum, you are left financially vulnerable.
   The buyer’s personal credibility, integrity, credit history and financial responsibility becomes a further risk for the seller to consider, because the seller is effectively providing credit to the buyer. If the new owner’s capacity to operate the business is impaired in any way, the result could dramatically drive down the end sale price you receive.
   Loyalty to Your Staff and Customers -  Some business owners won’t mind how the business is operated once they’ve left, particularly if they’ve received their full financial settlement upon transfer. However, others may have built up a substantial loyal customer base and will leave behind staff with whom they’ve developed caring relationships. Other business relationships, such as those developed with suppliers, may also be impacted by a change of ownership in your business.
   These established relationships can burden the exiting owner with feelings of responsibility, so it’s important for them to ensure that the new owners have the skills and integrity to treat all the remaining parties in a fair and appropriate manner. You will want to be sure they can continue to operate a viable service so those people who have served you well during your business life are looked after.
2. Failing to Declare Income Reduces Your Business Value and Will Not Attract Your Most Profitable Buyer.
   Business owners who operate on a cash basis without declaring their true income through annual tax returns will not be able to present their business as viable and profitable, so not only are they breaking the law and placing a heavier tax burden on other members of the community, they are also doing themselves a great disservice. If a buyer can be found, it will almost certainly be at a price that is much lower than the seller would desire.
3. A Poorly Systematized And Poorly Documented Business.
   Business owners who hold all the client and supplier details, business procedures and other operational data in their head, rather than documented in an orderly format, are doomed to failure in their attempts to obtain a buyer at the business’s true value.
4. Sibling Rivalry.
   When the head of a family business fails to demonstrate strong leadership when deciding which child should succeed him or her, it can be a major source of conflict that has the potential to lead to family breakdown.
   Common sense says that the child who has the most skill and aptitude should be chosen to take the helm, but emotion and family dynamics can lead to an inability to determine this fairly.
   Conflict in a family business will usually lead to operational problems that will cause a downturn in the business, thus affecting the business value and its eventual sale price.

In my latest book, “Your Business Succession : How To Exit Your Business For Maximum Cash Flow And Profit” you can read three real life case studies (Cases 16, 17 and18), which detail the business exit consequences of poor leadership and management decisions made by business owners, and how those outcomes could have been avoided with appropriate planning for a profitable and stress free business exit.

Your business succession strategy should cover all the leadership and management issues we have just identified for you.

In a future series I’ll share some case studies that will help you to understand the influence of each of these sustainability breakdowns in detail, so you can plan how to overcome these problems before they can have any impact on your profitable business exit.

In the meantime please feel free to take advantage of these resources to make a start on your profitable business exit strategy now:

1. Take the Business Exit Quiz (5 minutes of your time) and find out where your exit strategy may be letting you down, and how to improve your chances of building a business for maximum profits and cash flow.
2. Read my book “Your Business Succession” to discover what you want to do to ensure you will be prepared to steer clear of any of the leadership and management challenges outlined in this article.
3. Contact our Business Succession Strategy office to plan your business succession strategy, so we can eliminate the stress of making the right decisions for your best chance of maximizing your business valuation for a profitable exit.

To Your Profitable Business Exit,
Leigh Riley

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