Partner Disputes Devalue Business Succession Outcomes
by Leigh Riley · Filed Under: Business Exit Strategy · Business Succession Book · Succession Case Studies · Succession Readiness Assessment · Succession Solutions
Infighting and Disputes Devalue a Thriving Business
When you decide to join forces with colleagues in a business, your natural response is to focus on all the positives of the union.
The last thing you are likely to have on your mind is the possibility of an acrimonious separation that could result in you losing part or all of the capital you contributed to the business, as well as being denied the value that your efforts contributed.
Let’s face it – if you thought that was a possibility, you would never enter a joint venture, but the reality is that some business relationships do sour, and the worst time to attempt to negotiate fair exit terms is during a dispute.
CASE STUDY – Effects of infighting and disputes among business owners
The situational errors made by business partners Andy, Phyllis and Johanna in a professional services firm caused a tragic loss of value due to infighting and disputes which resulted in one partner being forced out without her rightful financial entitlements.
A thriving professional services firm’s three partners began to argue among themselves about the business operations and workload. Two of the partners, Andy and Phyllis, felt they were working harder than the other, Johanna, although all were earning the same pay.

The arguments escalated into a dispute when Andy and Phyllis, who were romantically involved, ganged up on Johanna, leading to her unplanned, forced exit. With no formal agreement about succession terms in place, an unreasonable exit payment was offered to Johanna.
Johanna engaged legal representation and a costly legal battle ensued regarding equity value. The outcome was less-than-fair terms for the departing partner after costs. With all parties focused on the dispute, attention was diverted from the business operations. The result was a sizable decline in the practice value.
What’s more, during this disruptive period, some staff left, while others took advantage by slackening off. Many clients left the firm to engage alternative options due to the poor service they were receiving, some following departing staff members, effectively destroying the original value of the firm.
Cases like this demonstrate why you want to start your business relationships with the end in view, and why you must negotiate the exit terms while all partners are in a positive frame of mind.
Why Succession Solutions MUST Be Planned At The START of a Business Partnership
This situation could have been resolved easily had they started their partnership with a succession plan agreement. The conditions of the agreement would need to include the full financial terms applicable to any partner of the firm exiting under each of the possible succession triggers identified in Chapter 2 of the book, “Your Business Succession”. This would have allowed Johanna to decide whether or not the terms of exit suited her before she committed to entering the business. She would have had the ability to negotiate more favorable terms from the start, which would have saved her from the stress, legal battle and financial loss that eventuated.
You can read in detail the actual strategy outlined for the agreement in Part 5 of “Your Business Succession”.
How well prepared are you to exit your business with maximum cash flow and profit under any circumstance?
Take the FREE Business Exit Quiz and find out!
To Your Profitable Business Exit,
Leigh Riley




The business succession appeared to be organised and settled, and they believed that everything was structured to be as tax effective as possible. However, there was one big problem awaiting Beth and Robert that no one had considered. Not even their existing tax advisers and lawyers had anticipated this problem and its devastating effect, as they were not experienced with succession planning.




